WEBSITE PRIVACY POLICY
This website was developed by the NGO Solidarity Network for Africa (hereinafter, “NGO-RSA”). In this Privacy Policy, expressions like “we”, “our”, etc. refer to the NGO-RSA. Expressions like “you”, “your”, etc. refer to you as a website user, whether or not you have registered with our website.
Please read this Website Privacy Policy carefully and refrain from using it if you do not agree with any of the practices described therein. Also do not use this website if you are under 14 years of age.
We know you care about your privacy, we to. It is for this reason that we handle personal data with the utmost care and discretion. Our reputation is not limited to charity, improving the quality of life for the poor and providing quality service, it also encompasses our commitment to protect your privacy in the online world. This website privacy policy describes how we collect, process and use your personal data when you visit and / or register on our website.
Summary
- What is personal data?
- Who is responsible for the proper handling of your personal data?
- What do we do with your personal data?
- What types of personal data do we collect, process and use?
- Does the website use cookies and similar technologies?
- Why and to whom do we communicate personal data?
- Will personal data be transferred abroad?
- What else do we do to protect your personal data?
- How long do we keep personal data for?
- What choices do you have for protecting your privacy?
- Why do you receive emails from us?
- Links to other websites
- Your NGO-RSA Online Rights Charter
- How are changes to this Privacy Policy communicated?
- Contact us.
What is personal data?
The term “personal data” as used herein includes any information that is assigned to you or attributable to you as a user of our website, whether this information has been entered by you, collected from you or obtained from any other way.
Who is responsible for the proper handling of your personal data?
As the author, owner and operator of this website, the NGO-RSA is responsible for the proper handling and control of all the personal data that we have about you, and that we collect, process and use in relation to for your use of the website or otherwise.
What do we do with your personal data?
We collect, process and use your personal data for the following purposes only
- administration, operation, maintenance and improvement of the website;
- facilitation and processing of orders for products and services placed through the website;
- provide you with a more personalized experience of our website (for example by content and / or offers tailored to your preferences individual) ;
- to assess your eligibility for certain types of offers, products or services;
- to help us improve and personalize the website, our products and our services;
- to carry out analyzes and studies relating to customer behavior, including market studies in general or surveys concerning customer needs and their opinions on certain specific aspects, to allow us to determine traffic and sales structures and analyze our advertising effectiveness, all on an anonymous basis (that is to say using compiled data) or individually (as far as permitted by law);
- to answer your questions and respond to your requests;
- to provide you with information relating to the products and services likely to interest you, by post, e-mail, telephone, fax, SMS, MMS or by newsletters and the periodic sending of promotional material relating to the products, services and promotional actions from Hilti that are directly addressed to you (direct marketing);
- to communicate with you on other questions (for example sending you reminders, technical sheets, updates, security alerts, administrative or support messages or service bulletins);
- for the management of distinctions, surveys, sweepstakes, contests and other promotional activities or events;
- to meet legal obligations, prevent illegal use of the website, put an end to disputes and enforce our contractual agreements;
- à toute autre fin que vous auriez spécifiquement acceptée ; et
- nd in any other case provided for by the legal provisions in force. We will ask for your authorization before collecting, processing and using your personal data for the purposes mentioned above, when required by law. Likewise, if we wish to use your personal data for new or different purposes, we will inform you of this and only do so if the legal provisions in force require or authorize it resp. if you have given us permission.
Only a small circle of people within the NGO-RSA (e.g. employees of sales, support, legal, finance, IT and accounting departments, as well as some senior managers with specific responsibilities) will have access to your personal data for the aforementioned purposes.
What types of personal data do we collect, process and use?
The personal data that we collect, process and use in relation to the website does not only include information that we actively collect during your interaction with the website, but also information that you voluntarily provide to us through the website in different situations (e.g. when you download software from our website, when you register to participate in a competition, when you send an email to our customer service, when you fill out an online form, etc.) . It is therefore not possible to draw up an exhaustive list of all the potential types of personal data that we are likely to collect, process and use. Generally, current personal data will include the following information:
- name, title and address; ▫ personal contact information (telephone, e-mail, fax,
etc.) ;
- if applicable, name, address, department, contact information and other information relating to any company you represent (if applicable) and your position within that company;
- login username and password;
- NGO-RSA account number;
- VAT number ;
- user profile information;
- confirmation of your private or professional user status;
- user preferences (for example, the language you prefer);
- IP address, operating system, browser type, browser version, name of internet service provider and other types of information relating to your computer and to your connection which identify your type of device, connection to the site web, to exchange data with you and your device and to ensure correct use of the website;
- the URL and IP address of the website from which you are accessing or have been redirected to our website, including the date and time;
- the secondary sites visited when you are on our website, the links followed on the website, including the date and time;
- the entire URL (Uniform Resource Locator) journey to, on and from the website, including date and time;
- service requests and orders placed;
- purchase history, including pending and completed transactions;
- the search terms entered;
- the services / products viewed or searched on the website;
- information about your shopping cart and payment;
- information collected by cookies or similar technologies (as described in the following paragraph);
- subscriptions to newsletters, subscriptions to promotional actions, the use of special offers, etc. authorizations, consents, etc. granted;
- responses to surveys, studies, evaluations and other types of feedback provided;
- the content of any communication sent through the website, including any information posted on social networks on the website or communicated to the NGO-RSA and / or to other users in any other way, without forgetting the messages and chat transcripts (instant conversations);
- information regarding software downloaded from the website; and ▫ any other information that you enter or upload to the website (for example the data you enter when you fill out an online questionnaire or a photo that you upload to the website).
Does the website use cookies and similar technologies?
Cookies are small text files placed in the directory of your browser. When you access a website, a cookie placed on a device sends information to the browser. Cookies are very common and used on a large number of websites. In general, the purpose of cookies is to improve website performance and the user experience, but cookies can also be used for advertising purposes (which we explain below).
The NGO-RSA uses the following types of cookies and similar technologies in relation to this website:
- Google Analytics (cookie that persists after you close your browser): This website uses Google Analytics, a web analysis service provided by Google, Inc. (hereinafter, “Google”). Google Analytics uses cookies, text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is transferred to Google and stored on servers in the United States. Before being transferred, this information is anonymized by removing the last byte from your IP address. Google processes this information on our behalf in order to assess your website usage, compile reports relating to website activity and provide other services related to website activity and usage internet. Google does not associate your IP address with any data in its possession. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that in doing so you may not be able to use the full functionality of this website. You can also object to the collection of your usage data (including your IP address) and the processing of data by Google by downloading and installing the additional utility available under the following link on your current web browser: tools .google.com / dlpage / gaoptout.
- JsessionID (session cookie which lasts until you close your internet browser): Hilti uses a cookie which is used to identify the user during his visit to the website. The Jsession cookie collects the session ID of the user, but does not store any personal data after the user has logged out. No data is transferred to third parties.
You can change the setting of your cookies or refuse to accept them, which limits the amount of personal data we receive about you. The “Help” menu in the toolbar of most browsers tells you how to prevent your browser from accepting new cookies, how to be notified when a new cookie is received, or how to completely disable cookies. That said, please note that you may not be able to take advantage of certain functions and features of the website.
For more detailed explanations regarding cookies and how they work, please see the All About Cookies website.
Why and to whom do we communicate personal data?
In the context of the aforementioned uses, we may communicate your personal data to third parties, including other structures working with the NGO-RSA. We do not sell, market, rent, disclose, assign or otherwise disclose your personal data to third parties, except to the extent indicated below or after your agreement in a specific context (for example, when you authorize other types of data transfer in connection with registration for a specific service). When we communicate personal data, we do so in strict compliance with all applicable legal provisions.
- Courts, enforcement and supervisory authorities: your personal data may be communicated for the purposes of compliance with the law, to protect the rights or security of our website, other users or third parties (for example for the protection against fraud). This may include, without limitation, cases where the disclosure of personal data is required by law, court orders, or enforcement and supervisory authorities. In each of these cases, we will carefully study the obligation to communicate personal data, paying particular attention to the type of request, the types of data concerned and any impact that a disclosure of personal data could have on the user concerned. In the event that we have no choice but to reveal personal data under such conditions, we will also consider the possibilities of reducing the scope of this disclosure, for example by reworking the information provided.
- Buyers: We may need, in the context of the development of our activity, to sell all or part of our website or our activities. During such transactions, the information concerning the user forms part of the commercial assets transferred, but remains subject to the assurances given within the framework of a pre-existing declaration of confidentiality for the website, provided that you have not consented to a settlement. opposite.
Is personal data transferred abroad?
The recipients of your personal data can be located in any country. These may be countries where the applicable data protection laws offer a lower level of protection than that of your country of origin. For example, if you are in the EU, EEA or Switzerland, the recipient country may not be qualified as safe within the meaning of the European Data Protection Directive (95/46 / EC) or the Federal Law on Data Protection in Switzerland. In this case, Hilti will nevertheless ensure a degree of protection of your data, for example by ensuring that the recipient complies with the principles of the “Safe Harbor” program for recipients located in the United States or by requiring that the recipient signs the series of EU model (contractual) clauses, which have been adopted by the European Commission to ensure adequate protection of personal data in cross-border transfers.
What else do we do to protect your personal data?
The NGO-RSA is aware of the importance of data security and we want your browsing and shopping experience with us to be as safe as possible. We have implemented safeguards and taken reasonable measures to safeguard your personal data, including technical and organizational measures against unauthorized access, misuse, modification, illicit or accidental destruction or loss accidental data, both online and offline.
Please be aware, however, that despite our best efforts to protect your personal data from potential risks and exposures, there is no absolute security in the online world. Therefore, we would be obliged to support our IT security efforts by refraining from revealing on our website any data that is particularly sensitive or not required in the context concerned. In this regard, please note that bank card identifiers will only be registered with your explicit authorization. You can also help us protect your personal data by logging out when you have finished using the protected areas of the website.
How long do we keep personal data for?
In accordance with applicable laws and / or directives on data retention, your personal data is only kept by us for the period required for the purposes for which it was collected. Transcripts of online conversations with our customer service are in principle kept for a maximum of 30 days.
Quels choix avez-vous pour la protection de votre sphère privée ?
Vous disposez de différentes possibilités de choix des données que nous collectons, traitons et utilisons ainsi que des fins auxquelles nous les collectons, traitons et utilisons. Ci-après sont énumérés quelques-unes de ces possibilités :
- Vous pouvez utiliser notre site web et ses fonctions et caractéristiques de façon anonyme ou sous un pseudonyme, sauf dans les cas où il est absolument nécessaire de vous identifier (par exemple lors d’un achat).
- Vous pouvez choisir de ne pas fournir du tout certaines données, en particulier lorsque nous demandons votre autorisation pour la collecte d’informations.
- Vous pouvez à tout moment retirer toute autorisation donnée par le passé concernant la protection des données, avec effet pour l’avenir, et/ou faire usage de nos options de rejet de newsletter et d’autres fonctionnalités pour vous désabonner.
- Vous pouvez à tout moment faire objection à tout autre usage de vos données personnelles à des fins de marketing.
- Lorsque vous vous inscrivez, vous pouvez choisir les données personnelles que vous désirez nous communiquer. Vous pouvez effacer, ajouter ou mettre à jour les informations relatives à votre profil sous « Modifier mon profil ». Nous pouvons toutefois conserver une copie de la version antérieure pour nos registres et continuer à l’utiliser à des fins légales dans la mesure requise.
Pourquoi recevez-vous des e-mails de notre part ?
Nous pouvons vous envoyer des e-mails pour diverses raisons, dont les suivantes :
- Vous vous êtes abonné à notre newsletter et/ou vous vous êtes inscrit, pour recevoir d’autres types de communication de marketing de notre part.
- Vous avez acheté un article sur notre site web et nous vous contactons dans le cadre de cette transaction. ▫ Vous nous avez soumis une demande de renseignement et nous vous contactons en réponse à cette demande.
- Nous voulons vous faire part de mises à jour, de messages relatifs à la protection des données, de notifications ou d’autres informations importantes et pertinentes pour nos utilisateurs.
Si vous êtes un utilisateur inscrit et que vous désirez cesser de recevoir nos communications de marketing, veuillez modifier vos préférences en entrant dans la section « Modifier mon profil » de votre compte d’utilisateur. Vous pouvez également le faire en nous contactant comme indiqué à la section « Contactez-nous » ci-après.
Liens vers d’autres sites web
Notre site web peut contenir des liens vers d’autres sites web. Ces autres sites web échappent à notre contrôle. Lorsque vous visitez un tel site web, vous le faites à vos risques et périls. Hilti décline toute responsabilité pour ces sites web, leur contenu et leurs pratiques de confidentialité qui ne nous engagent pas. Nous vous recommandons de prendre connaissance des déclarations de confidentialité fournies par ces sites web, avant de leur donner des informations à votre sujet ou avant d’engager toute transaction sur ces sites.
Comment les changements apportés à la présente Politique de Confidentialité sont-ils communiqués ?
Nos activités évoluant en permanence, notre Politique de Confidentialité est susceptible d’être adaptée ponctuellement. Dans ce cas, nous posterons sur le site web une nouvelle version de la présente Politique de Confidentialité. Vous pouvez facilement identifier toute nouvelle version en consultant les données figurant sur la dernière ligne ci-dessous. Une fois postée, votre utilisation continue de notre site web sera considérée comme preuve d’acceptation de la nouvelle version de la Politique de Confidentialité du site web.
Contactez-nous
Votre feedback est toujours le bienvenu. Si vous avez des questions ou doutes concernant nos pratiques de protection de données ou la protection des données en ligne, n’hésitez pas à nous contacter. Vous pouvez aussi nous contacter si vous souhaitez avoir accès aux données personnelles que nous avons à votre sujet, pour demander la mise à jour, la rectification, l’élimination ou le blocage de vos données personnelles, ou si vous souhaitez que nous nous abstenions d’utiliser vos données personnelles à l’avenir, pour retirer toute autorisation préalablement accordée ou pour faire objection à la création de profils d’utilisateur individuels.
Vous pouvez nous contacter comme suit :
Téléphone : +225 06689324 / 88415115
E-mail : contact@ong-rsa.org
Date de la version : 01/10/2013
